Brilliant Study Centre, Pala (“Brilliant”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of students, parents/guardians, applicants, staff, and other users of our ERP, Admissions Portal, Student Portal, website, and related digital services.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you access or use our services.
By registering with, accessing, or using the Brilliant Pala ERP or Admissions Portal, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to personal information collected through:
This Policy should be read together with our Terms & Conditions and Refund & Cancellation Policy.
Depending on the services used, Brilliant may collect the following information.
This may include:
We may collect:
Where required for admission, verification, scholarship, examination, or other institutional purposes, we may collect:
Users are responsible for ensuring that documents and information submitted through the Portal are accurate and genuine.
When fees or other charges are paid through our Portal, we may collect information necessary to process and verify the transaction, such as:
Payment card, bank account, UPI, or other financial credentials may be processed directly by the applicable payment gateway or financial service provider. Brilliant generally does not require users to provide their complete card or banking credentials directly to us.
When you use our digital services, certain technical information may be automatically recorded, including:
This information may be used to maintain security, troubleshoot technical problems, and improve our services.
Information may be collected when you:
We may also receive information from parents/guardians, schools, authorised representatives, payment service providers, or other authorised sources where appropriate.
Brilliant may use personal information for legitimate institutional, educational, administrative, and operational purposes, including:
We may use your contact information to send:
Where permitted by applicable law, we may also send promotional or educational communications.
Information may be used to:
Information may also be processed where necessary to:
Brilliant may communicate with students and parents/guardians through services such as:
Such communications may be facilitated through third-party service providers.
These providers may process information according to their own privacy policies and applicable laws.
Where applicable, users may opt out of promotional communications. However, essential service-related communications, such as admission, payment, examination, academic, security, or account notifications, may continue to be sent where necessary.
Brilliant does not sell personal information for monetary consideration.
Personal information may be shared with authorised parties where reasonably necessary for providing our services, including:
Third-party service providers are expected to handle information in accordance with applicable contractual, security, and legal requirements.
Online payments may be processed through authorised payment gateways or banking partners.
Brilliant may receive transaction-related information necessary to confirm and reconcile payments.
Brilliant does not intend to store complete payment card credentials, such as full card numbers, CVV numbers, or banking passwords, on its ERP systems unless specifically required and lawfully permitted.
Users should never share their:
with Brilliant staff or any third party.
Brilliant takes reasonable technical and organisational measures to protect personal information against:
Security measures may include access controls, authentication mechanisms, system monitoring, restricted administrative access, and other safeguards appropriate to the nature of the information.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their Student ID, password, OTPs, and other account credentials.
Students must:
Brilliant will not normally request a user’s password or confidential authentication credentials through unsolicited communication.
Brilliant may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Information may be retained for purposes including:
When information is no longer required and there is no legal, regulatory, operational, or legitimate reason to retain it, Brilliant may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.
Brilliant provides educational services that may be used by students who are minors.
Where required, information relating to minors may be collected or processed with the involvement, consent, or authorisation of a parent or lawful guardian, subject to applicable law.
Parents or lawful guardians may contact Brilliant regarding the personal information of a student for whom they are legally responsible.
Brilliant will take appropriate measures required by applicable law when processing children’s personal information.
The Portal or related digital services may use cookies, session technologies, or similar mechanisms to:
Where applicable, users may control cookies through their browser settings. Disabling certain cookies may affect the functionality of some Portal features.
Our Portal may contain links to websites or services operated by third parties.
Brilliant is not responsible for the privacy practices, security, content, or policies of third-party websites.
Users are advised to review the privacy policies of such third parties before submitting personal information.
Users are responsible for ensuring that the information they submit is:
Users should not upload another person’s personal information or documents unless they are authorised to do so.
Users must not attempt to gain unauthorised access to another user’s account or Brilliant’s systems.
Subject to applicable laws and any conditions or limitations prescribed by law, users may have rights relating to their personal information, including rights to:
Certain information may need to be retained where required for legal, regulatory, contractual, security, academic, or legitimate institutional purposes.
Where processing is based on consent, a user may request withdrawal of consent by contacting Brilliant.
Withdrawal of consent may not affect processing that:
Withdrawal of consent may also affect the availability of certain services.
Students and parents/guardians should promptly notify Brilliant if any personal information becomes inaccurate or outdated.
Requests for correction may be submitted through the applicable student portal facility or by contacting Brilliant.
Brilliant may request appropriate verification before making changes to account or personal information.
If Brilliant becomes aware of a personal data breach or security incident affecting personal information, we will take appropriate steps to investigate, contain, mitigate, and address the incident.
Where required by applicable law, Brilliant may provide notifications to affected individuals and/or relevant authorities.
Brilliant may update this Privacy Policy from time to time to reflect:
The revised Privacy Policy will be published on the relevant Portal or website.
The Effective Date displayed at the beginning of this Policy will indicate the latest version.
Users are encouraged to review this Privacy Policy periodically.
This Privacy Policy shall be governed by the applicable laws of India.
Subject to applicable law, disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts in Kottayam, Kerala.
This is consistent with the jurisdiction provision in the existing Admissions Portal Terms & Conditions.
If you have questions, concerns, requests, or complaints relating to this Privacy Policy or the processing of your personal information, you may contact us at:
Brilliant Study Centre, Pala
Address:
Mutholy Main Campus
Mutholy, Puliyannoor P.O.
Kottayam District, Kerala – 686573, India
Email: info@brilliantpala.org
Phone: +91 04822-206100 / 206800
Website: www.brilliantpala.org
The Admissions Portal currently publishes the same contact email and principal contact details.
For privacy-related requests or complaints, users should contact:
Privacy / Data Protection Queries
Brilliant Study Centre, Pala
Email: info@brilliantpala.org
Phone: +91 04822-206100 / 206800
Please include sufficient information to identify the relevant account or request. Brilliant may request reasonable verification before processing a privacy request.
By registering for an account, submitting an application, using the Student Portal or ERP, accessing our services, or making a payment through the Portal, you acknowledge that you have read and understood this Privacy Policy.
Where applicable law requires a separate consent, notice, or authorisation, Brilliant will obtain or provide the same through the appropriate process.
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